TripCreator
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Slack

Get website requests in Slack — take them and draft itineraries without leaving it.

Included

Overview

Connect your Slack workspace and every new request from your website request forms appears in a channel you choose — who asked, which tour, and exactly what they answered. Anyone on your team can press “I’ll take this one” and the request becomes theirs in TripCreator, with the message updating for everyone so nobody replies twice. With an AI app enabled you can also draft an itinerary from a request, or from a few sentences typed in Slack, and the link is posted back when it is ready. A draft is only ever a Draft — nothing is sent to a customer.

New website requests posted to the channel you choose, with the customer’s answers
One-click “I’ll take this one” — the owner is set in TripCreator and the message updates for everyone
A reminder if nobody takes a request within about half an hour
“Draft itinerary with AI” on a request (needs an AI app) — built into the request’s own enquiry
/tripcreator draft <description> — a draft itinerary from a few sentences, link posted back to Slack
/tripcreator requests — the requests nobody has taken yet, each with its own button
People are matched by email and your TripCreator roles decide who may do what

Setup

  1. Connect to Slack

    Press “Connect to Slack” in the App Store and approve TripCreator in Slack. The permissions are only for posting messages, listing channels and matching people by email.

  2. Choose the channel

    Pick the channel for new requests and press “Send test message”. For a private channel, invite the app with /invite @TripCreator.

  3. Choose what it does

    Three switches: post new requests, keep the message up to date and remind, and allow itinerary drafts.

  4. Try it

    Submit your own request form, press “I’ll take this one”, and type /tripcreator help in Slack to see everything it can do.

Requirements

  • Permission to add apps in your Slack workspace
  • A TripCreator role that can manage integrations
  • At least one published request form
  • Optional: an AI app (OpenAI or Claude) for the itinerary draft features
  • The same email address in Slack and TripCreator for each person pressing the buttons

Activate Slack from the App Store inside TripCreator.