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Common questions
Browse the FAQ for quick answers on plans, add-ons and getting set up.
Learn more →Product updates
See what's new — features, integrations and improvements as they ship.
Learn more →Integrations & add-ons
Learn what connects to TripCreator and how to switch each one on.
Learn more →Developer docs
Build on the Open API and webhooks with full reference documentation.
Learn more →Plans & pricing
Compare plans and see what's included, or ask for a tailored quote.
Learn more →Talk to a human
Existing customer with a question our docs don't cover? Reach the team.
Learn more →Common questions
- How do I sign in?
- Use the Sign in link in the top navigation to reach your workspace. If your business runs on TripCreator V3, choose the V3 option; long-standing V2 accounts sign in via the V2 option.
- I'm new — how do I get started?
- Book a demo or start from the Get started page and our team will help you set up your workspace, import your content, and get your first itineraries live.
- How do I enable an add-on or integration?
- Open the App Store in your workspace settings and switch on the integration or add-on you need — most take a click or an API key. Enterprise is set up for you by our team.
- Can I move my existing itineraries in?
- Yes. Import with AI can read an existing document, a brief, or a link from another itinerary platform into a structured TripCreator trip that you review before creating.
- Is my data secure?
- Yes. TripCreator supports role-based permissions, MFA, and audit logging, and honours data-erasure requests. Enterprise adds SSO, IP allow-listing and central governance.
- Where can I see pricing?
- Visit the pricing page for current plans, or contact sales for a quote tailored to your business.